KORE Lighting ("KORE," "we," "us," or "our") operates the korelights.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, and mailing address when you request a quote, schedule a consultation, or contact us.
- Property information: Photos of your home and property details submitted through our AI mockup tool or consultation process.
- Payment information: Billing details processed securely through our third-party payment processor (Stripe). We do not store your full credit card number.
- Communications: Messages you send us through our contact form, email, or phone.
Information Collected Automatically
- Usage data: Pages visited, time spent, referring URLs, and browser/device information.
- Cookies: We use essential cookies for site functionality and analytics cookies to improve our services.
- IP address: Used for rate limiting, security, and approximate geographic location to connect you with your local dealer.
How We Use Your Information
- Provide and improve our LED lighting installation services
- Generate AI mockups of lighting designs for your property
- Process quotes, appointments, and payments
- Connect you with a KORE dealer/operator in your area
- Communicate with you about your project, account, or inquiries
- Analyze website usage to improve the user experience
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
- KORE operators: Your contact and property information is shared with the local operator assigned to your service area so they can provide quotes and installation services.
- Service providers: We use third-party services including Supabase (database and authentication), Stripe (payments), Vercel (hosting), and Google (AI mockup generation) that process data on our behalf.
- Legal requirements: We may disclose information if required by law or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures including encryption in transit (HTTPS), secure authentication, role-based access controls, and regular security reviews. Our operator portal uses invite-only access with multi-layer authentication.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at d2d@korelights.com or call (833) 892-8254.
